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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Trudi Anderson

December 23, 2025

5  out of  5
rating by Trudi Anderson
"Excellent staff ! Excellent service !"
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MICHAEL MICHAELS

September 25, 2023

5  out of  5
rating by MICHAEL MICHAELS
"I have been with state farm for years and have always had great service. The people at the Sistersville office are the best. almost every day some insurance company wants to save money by giving me cheaper rates. but I rate the great people and service over cheaper insurance. people at Sistersville office do more than just their jobs, they go out of their way to help you. I rate them higher than five-star rating."
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Susie McPherson

July 27, 2023

1  out of  5
rating by Susie McPherson
"I would not recommend Shannon as your agent. He was rude and unprofessional to a dear friend who has been with State Farm for over 40 years. He ended up costing them over 12K and did not go to bat for them when they needed him most. It’s sad really 😞 Luckily, she has moved her business to Chris Metz in St. Mary’s and couldn’t be happier. He is HIGHLY RECOMMENDED."
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Meckley Farms

July 27, 2023

5  out of  5
rating by Meckley Farms
"We want to thank Shannon Anderson for his and his office's help with our claim. He was always available to answer our questions and gave us good advice on how to handle our situation. Moreover, he made sure State Farm handled our claim correctly and promptly. Thank You!!!"
We responded:
"Thank you Meckley Farms! We really appreciate the kind words!"
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Timothy J. Kelley

July 25, 2023

5  out of  5
rating by Timothy J. Kelley
"Shannon truly cares about his customers. He fought me for a an issue with State Farm. The outcome was not what I desired, but Shannon did all he could to help. I recommend him highly."
We responded:
"Thank you! We really appreciate you taking time to tell others about us here at Shannon Anderson, State Farm!"
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Erica Bonar

July 24, 2023

5  out of  5
rating by Erica Bonar
"Always get the best customer service. Cindy and Shannon are the best."
We responded:
"Thank you Erica! "
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tracie cooper

July 22, 2023

5  out of  5
rating by tracie cooper
"Have had State Farm for years and always been pleased. Last week was no different, we had a roadside catastrophe in progress at the most inopertune time. While in the midst of panic Shannon eased my mind, sent me a list of out of town tow companys, while Enterprise dripped us a car roadside and got us on our way. The roll back was on stand by waiting to meet when we were able to return to my vehicle. Seamlessly, they were there waiting when we returned to give him the key and they safely got my truck to the dealership at no cost or extra stress to me or my family.. we can't thank him enough"
We responded:
"Thank you Tracie Cooper! We here at Shannon Anderson, State Farm are dedicated in making Life go right. It was our pleasure to help!"
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Renee Poinsett

August 24, 2022

1  out of  5
rating by Renee Poinsett
"I canceled my insurance after about 7 years never filing a claim. I was never even a single day late with a payment. I told them to turn off the automatic withdrawal, but was charged again. It has been almost two months and I still have not been reimbursed. They can't or won't tell me if or when the check was mailed. I can only imagine how horrible they would be when filing a claim."
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Jennifer

February 19, 2022

5  out of  5
rating by Jennifer
"The receptionists are kind and so helpful with all my crazy questions and requests! I'm happy with my insurance policies and the care I get through the agency."
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James Summers

October 26, 2020

4  out of  5
rating by James Summers
"I've been with them for years very friendly staff who love to save you money"